Parents | Mobile
Manage your personal account settings in the My Account section of the OFW mobile app. You can update your account password, activate Face ID or Touch ID, create an easy access PIN code, review your subscription status, and more.
My Account FAQs
Learn how the My Account tools work with these frequently asked questions:
Can my co-parent see the information I put into the My Account section?
Your My Account section is only viewable to you, as is much of the information you enter here. Your account and contact information, service status, login credentials, and notification settings are only viewable to you.
Only certain details, like child and third party accounts and your subscription expiration date, will be viewable to your co-parent in their My Account section on the OFW website.
Can the app keep me logged into my account all the time?
No. To help keep your information secure, the app will log you out automatically after a period of inactivity. If you do not wish to enter your username and password upon every login, using an easy access PIN code or activating Face ID, Touch ID, or Fingerprint Authentication will help you log into your account more quickly.
Login & Security
You can always log into your account on the OFW mobile app with your username and password, but you can also customise a PIN code or activate Face ID, Touch ID, or Fingerprint Authentication for quicker access.
Stay on top of new entries in your OFW account. You can receive email, text message, or push notifications about new activity waiting for you to view on OFW.