Knowledge Centre

Tips & Tricks

Calendar

Use the OurFamilyWizard Calendar to document your parenting time, share event details and schedule holidays. 

Learn the ins and outs of the Calendar

Messaging

Learn how to check first-viewed timestamps, review your messages with ToneMeter™ and more. 

Get started with Messaging

Journal - New and expanded tools!

The OurFamilyWizard Journal is split into Moments and Check-Ins. You'll now be able to tag locations, check-in at changeovers and use ToneMeter™ while composing journal entries. 

Get familiar with these brand new tools

Expenses

Request reimbursements, upload receipts, document payments and download detailed reports. 

Learn all about expense tracking

Info Bank

Secure storage for every piece of information you and your co-parent need to share, from emergency contacts to immunisation records. The Info Bank also contains MyFiles, the central hub for all documents, receipts, and photos uploaded to OurFamilyWizard.

Get organised with the Info Bank

My Account

Update your login credentials, select your display colours and manage other essential account functions.

See all My Account help topics

Billing 

Learn about renewing your subscription, applying for a fee waiver, adding ToneMeter™ to your account and other general billing functions. 

See all Billing help topics