Fee Waiver Programme
Discounted or free subscriptions for parents in financial need.
All co-parents should have the tools they need
We want every co-parent to have the opportunity to use OurFamilyWizard. Our tools help reduce conflict, so your children can thrive despite the difficulties of divorce. Every child deserves a happy, healthy childhood.
Some co-parents don’t have the financial means to purchase an annual subscription. We get it. That’s why we’ve offered fee waivers since the beginning.
If you qualify for a fee waiver, you’ll get full access to everything in our Essentials plan—plus unlimited calling minutes. And if you submit a court order stating that your calls need to be recorded or transcribed, we’ll include those features too, at no cost.
Applying is easy.
Submit our online application, and our team will reach out with any next steps or to let you know your application has been approved.
In most cases, in order to qualify you will need to be receiving Legal Aid, Help with Court Fees, Government benefits or have a lawyer doing pro bono work for you. If you have paid representation, it is unlikely that you will qualify for a pro bono account.
If you do have an OurFamilyWizard account
If you already have an OurFamilyWizard account, the application or re-application process is a little different.
Fee Waiver Program FAQ's
Can I apply for a fee waiver for my co-parent?
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No. Each parent must apply for their own fee waiver.
For the benefits that will qualify me for a fee waiver, what is an acceptable form of documentation to demonstrate the benefits I receive?
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Receiving certain types of benefits will make you eligible for our fee waiver program including Jobseeker’s Allowance, Housing Benefit, or Universal Credit. To demonstrate your receipt of these benefits, we will accept a copy of an award letter or other similar documentation which verifies that you have received these benefits within the past 90 days. Please do not submit copies of cards or tax documents as proof of benefits, as these alone will not be accepted.
My child receives certain benefits. Can I apply for a fee waiver and submit proof of their benefits?
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No. You can only qualify for a fee waiver via proof of benefits if the benefits are under your name.
How long does it take to receive a decision about my fee waiver application?
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After you have sent us your application and any supporting documentation, please allow up to 5 business days to receive a response. Please expect to receive this response via email.